Advanced Business Communications, LLC - Innovating Communications to fit your needs!
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We hope you can find everything you need. Advanced Business Communications, LLC is focused on providing high-quality service and customer satisfaction at an affordable price - we will do everything we can to meet your expectations.

With a variety of offerings to choose from, including but not limited to Computer Networking, Video Surveillance, PBX phone systems, Home Theater, Smart Classrooms for Schools and more.  We're sure you'll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us.

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Now hiring Field Technicians, see details below!  Please send resume to abcllc.resume@gmail.com
                                           
 
Company: Advanced Business Communications, LLC.
Location: Saginaw, MI
Date Posted: November 30, 2014
Source: Advanced Business Communications, LLC.
 
General Description - Install and maintain Avaya Partner, Avaya Definity, Avaya IP office, Call Pilot, Norstar, BCM, Mitel, Samsung, and Panasonic systems to a customer base.  Not all is needed but preferred to have some knowledge of all, especially Avaya.  A/V skills desired as well as a basic understanding of electrical and digital technology
Duties:
Use electronic test equipment during any/all types of installation and maintenance as warranted by the work being performed.
Work on small business systems (leased and customer owned), circuits, complex wiring and software.
Install and maintain voice/data services for customers inside and outside the operating territory, to meet customer standards.
Research trouble tickets, perform maintenance repair and preventative maintenance on business systems.
Performs work and uses hand tools ladders, and test equipment.
Read and interpret service orders, trouble tickets, circuit diagrams and schematics.
Learn the installation/operation of new and existing equipment.
Provide necessary information to complete jobs, trouble tickets and service orders. Coordinate with CPE customer service and district supervisor.
Knowledge of Company’s products and services with the ability to effectively communicate benefits to customers.
Support and actively participate in promotion of Company products and services.
Aid and assist other department and contractors as needed.
Comply with Company vehicle usage and fleet policies.
Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties.
Report need for vehicle repair or service and schedule when required and/or prescribed.
Review all requested services with customer in order to ensure understanding and agreement. Identify opportunities and present product/service options to customers.
Report any incidents, losses, injuries or property damage to the manager/supervisor and customer when appropriate.
Follow established safety and security practices/procedures. Perform safety and security inspections as required for the purpose of safeguarding employees and company assets.
Proactively inform your manager/supervisor of competitive and economic activities in your local market area
Perform other duties as requested by supervisor in order to achieve departmental goals and objectives.
Qualifications
Minimum 2 years Nortel/Avaya PBX installation and repair.  2 years data networking
High School diploma or equivalent required
Basic understanding of electrical and digital technology.
Proficient in the installation, maintenance repair and use of various types of communications systems.
Familiarity with Internet browsers (MS Internet, Explorer, etc.)
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware.
Basic PC configurations skills (setting IP addresses, pinging equipment, and circuit testing etc).
Must possess basic PC skills (MS Office suite, email, remote network access keyboarding, ability to retrieve data etc) ability to learn any/all relevant Company systems requiring PC use and as related to the installation/repair of products requiring PC’s.
Basic knowledge of
Internet connectivity with dial up modem
Networking
DNS
E-mail delivery
IP networking
PC Hardware
Demonstrates ability to establish and maintain effective relationships with customers.
Ability to work independently within a team environment.
Ability to prioritize effectively
Must demonstrate good verbal and written communication skills with internal employees and external customer.
Periodic background checks, security clearances and drug screens may be required in order to access customer premises.
Physical Requirements:
Must be able to work aloft on ladders.
Must be able to work in confined spaces as well as isolated areas.
Ability to differentiate colors and alarm lights of various magnitudes.
Must be able to sit, stand, climb, walk (on uneven terrain) bend and stoop for extended periods on a regular basis.
Ability to lift, unload from vehicle and carry ladders weighing approximately 70 lbs.
Ability to exert up to 70 pounds of force occasionally to position equipment or test gear, to move 20 pounds regularly and to exert up to 10 pounds of force routinely to move materials, equipment and test sets.
Ability to work assigned hours on a regular scheduled tour. Must be willing to work overtime (voluntary or assigned) and to be available for call-outs, including nights, weekends and holidays.
Must pass a drug test.
Desired Qualifications:
Strong preference to reside within 35 miles of the reporting location for which the employee is assigned
Successful completion of at least 2 years post high school training in a related field i.e. electronics, data, or telecommunications is desired.
Certifications a plus.
 
Email all resumes to abcllc.resume@gmail.com   Be sure to have all updated contact information listed.









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